Home / Onboarding
~10 minutes · 4 steps

Let’s get you to kick-off.

Four clear steps: intake, a discovery call, a fixed-scope SOW, and kick-off. Nothing gets signed until we’re both certain. Progress below shows exactly where you are.

Step 1 of 4 · Intake

Tell us about the problem.

Everything here goes straight to founders. No sales sequences. We’ll use this to decide whether we’re the right fit, and if so, to prepare for the discovery call.

Step 2 of 4 · Review & send

Confirm what we’ll receive.

This is what arrives on the founder’s desk. Edit anything above before sending. We’ll respond within one business day to schedule the discovery call.

Summary

What happens next

  1. Your intake lands in our inbox immediately.
  2. A founder reviews and replies within 24 business hours.
  3. If we’re a fit, we’ll book the discovery call (step 2 on the left).
  4. If we’re not, we’ll say so and point you to better options.
Sending your intake...
Intake received. Founder response within 24 hours — keep an eye on your inbox (and spam, just in case).

Intake received.

A founder will read this personally and reply within one business day. You’ll get a Calendly or Cal.com link to book the discovery call.

In the meantime — feel free to browse, or jump straight into booking a call.

COMING UP
Discovery call

60 min. Screen-share welcome. We’ll dig into data, process, constraints.

THEN
Fixed-scope SOW

Within 72 hours of the call. Deliverables, price, timeline — written in plain English.

FINALLY
Kick-off

Team intros, first milestone, access setup. Usually within 2 weeks of signature.

The full journey

What to expect across all four steps.

A clear map of the whole path. If anything is ambiguous, ask. We prefer over-communication to under-.

STEP 1 · INTAKE

Tell us about the problem.

You fill out the intake above. It goes straight to founders. Target: 8–10 minutes. We ask for enough to make the discovery call efficient, no more.

⏱ ~8 min 📍 Self-serve 💰 Free
STEP 2 · DISCOVERY CALL

60 minutes with a founder.

We dig into data, current processes, operational constraints, and success criteria. Screen-share welcome. At the end you’ll know exactly whether we’re the right partner, and what the engagement would look like.

⏱ 60 min 📹 Video call 💰 Free
STEP 3 · SOW & CONTRACT

Fixed scope, fixed price, fixed timeline.

Within 72 hours of the discovery call we send a plain-English Statement of Work. Deliverables listed, price fixed, timeline realistic, change-control process documented. Sign via DocuSign or physical. 50% or milestone 1 on signature.

⏱ 72 h turnaround 📝 DocuSign 💰 Project fee
STEP 4 · KICK-OFF

The real work begins.

Team intros, shared Slack channel, repo access, first milestone scheduled. For audits, first interview is typically inside week 1. For integrations, data access & environment setup. For transformation, a full sprint 0 setting up the governance cadence.

⏱ < 2 weeks from signing 👥 Team intros 🚀 First milestone
Onboarding FAQ

Common questions.

No. Most clients start by picking whichever of the three sounds closest. We’ll confirm or redirect during the discovery call. Most new clients start with an Audit regardless of final destination.
You can — though the call is much better if we’ve read the intake first. 8 minutes spent on the intake saves 20 minutes on the call. If you’re in a hurry, use the “jump-book” button after submission.
That’s normal. Part of the audit (and often part of an integration) is getting data into shape. Tell us what you have — even “a bunch of spreadsheets and a legacy ERP” is a fine starting point.
We’ll sign yours or provide ours before any sensitive details are shared. Our MNDA is a two-page document; most clients sign it with zero redlines. Happy to scope further pre-NDA on “problem shape, not specifics.”
Stored in our CRM (encrypted, access-controlled, Kenya-resident). Used only for this engagement. Deleted on request. Never sold, never fed to third-party marketing tools. See our privacy policy.